FAQ & Downloads

For courses lasting one day or less, registrants can postpone or withdraw their booking free of charge up to 7 days before the course in their account. For courses lasting more than one day, the deadline is 35 days.
After this period has expired, a free cancellation or postponement is only possible with a medical certificate.

In the event of delays of more than 30 minutes, there is no entitlement to participate in the course. In this case, the course costs will be charged at 100%.

Work with fall protection falls under "Dangerous work", which means that the minimum age is always 18. Dangerous work is prohibited for young people unless the activity is essential for basic vocational training. The relevant education ordinance contains the corresponding exception.

Alternatively, an individual exemption permit must be applied for from SECO. The responsibility in this regard lies with the registering party.

To participate, you must have a certain head for heights and be physically and mentally fit. Please refer to the document Self-declaration of state of health.

The certificate will be available in the applicant's account from the day after the (last) day of the course and will be sent by e-mail within two working weeks.

It must be possible to communicate in the respective course language. The courses are held in German (dialect, High German on request). Depending on the course, the documents are also available in German, French, Italian, English, Spanish and Portuguese. Courses can also be organized in these languages on request.
If a participant does not speak the course language, it is up to the trainer to send them home. In this case, the course costs will still be charged.

All training material is provided by Toprope GmbH. You may bring your own PPE. Use requires a material check in accordance with the manufacturer's instructions (in principle: check by a competent person, not older than 12 months). No material checks are carried out on the course itself.